Memberships Invoicing Types (Atlas)

When creating memberships you have three different ways to invoice your patients. These are Standard, Zero Value and Full Value. This article will give an explanation of each and some examples.

Standard

Standard invoicing is only available if you have a fixed number of visits for your membership. The value of the membership will be divided by the number of visits included, giving you an average price for each appointment.

For example; 

Value of 1 month membership: £300.00

Number of visits included: 10

Value of each invoice: £30.00

Zero Value

This method will create invoices with no value. When the end of the billing cycle is reached, the value of these invoices will change from nil to the average value of the membership or the maximum invoice amount, depending on the number of visits the patient has had.

The below example is working on the basis that the membership allows for unlimited visits. When you select unlimited visits, you must also select the maximum value you will allow for an invoice. The value of the membership is £350.00. The maximum invoice value is set to £35.00. The patient visits 14 times. During the billing cycle, each visit will generate a nil value invoice. Upon the conclusion of the billing cycle, the number of visits will be divided by the value of the membership. This will once again generate the average invoice value and apply this figure to the 14 relevant invoices.

Example 1;

Value of 1 month membership: £350.00

Number of Visits included: Unlimited

Maximum invoice value: £35.00

Number of visits processed: 14

Value of invoices during billing cycle: £0.00

Value of each invoice at end of billing cycle: £25.00

The final example listed takes in to consideration the ability to "rollover" a patient's membership balance. You will find this setting upon creating your membership. As before, the membership is at the value of £350.00 with no limitations on the number of visits. The maximum value of the invoice is again set at £35.00. This patient visits only 8 times. Initially, the 8 invoices are created at nil value. Upon the conclusion of the billing cycle, the invoices are altered. If the system were to work out the average invoice value based on 8 visits, the invoices would be charged at £43.75. This figure is greater than the maximum invoice value. Therefore, the system will amend all 8 invoices to the value of £35.00. This leaves £70 of the membership value left unused. If you have allowed for the rollover of visits/credit, this sum will transfer over to the next billing cycle. If you do not allow for this, the credit would be lost.

Example 2;

Value of 1 month membership: £350.00

Number of Visits included: Unlimited

Maximum invoice value: £35.00

Number of visits processed: 8

Value of each invoice at end of billing cycle: £35.00

Membership value remaining: £70.00

Full Value

Full value invoice can be used for both limited and unlimited visit numbers. This method simply creates an invoice for the full value of the Membership at the beginning of the billing cycle. No further invoices are created in that billing cycle. All appointments in the cycle are charged at £0.00.

for example; 

Value of 1 month membership: £400.00

Number of visits included: 10

Value of first and only invoice: £400.00

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